When you get in touch with us, we set up a 60- 90-minute consultation that is at no cost to you. A little like a first date, we will get an idea of what you are looking for and whether we can help you. You get a sense of our expertise and whether you want to work with us.

Discuss your goals and current financial position

We will discuss your current situation and collect specific and relevant information from you so that we may better understand your background.

Define what advice you are looking for and discuss costs

Identifying exactly what you are looking for is the foundation for creating your plan. Your adviser will go over which specific areas of financial planning and advice you are seeking. They will also discuss costs upfront so that you know exactly what your expenses will be.

After we have met, we will check we have all the information we need from you about your situation and goals. Your financial planner will then develop a plan for you. This usually takes about two weeks to prepare as it is thorough and covers all options that are available to you.

After about two weeks, your financial adviser will be in touch to present their findings and recommendations and go into the details of your plan. They will explain why they have recommended the specific strategies and products and how the plan meets your needs and objectives.

If you accept the recommendations, you will work with your financial adviser and their support specialist to implement and manage your financial plan.

Over time your situation and goals, investment markets and legislation will change.

To make sure your financial plan is accurate and relevant going forward we will review our advice at least annually, or if your situation changes significantly, and adjust your plan accordingly. We will enter into an agreement with you to do this.